Safety is key and all our sails are conducted in a safe environment only. If the weather is too harsh or the situation is not ideal, we cancel our sails for that day. At Captain Jack India, we conduct only Leisure sails. That means we do not speed and we ensure the boat moves at a pace that is ideal to enjoy a pleasant cruise across Mumbai's waters. Guests do not need to know about swimming to experience this activity. And all our boats are equipped with safety jackets. We strongly advise all our guests to wear safety jackets throughout their sailing experience with us.

A transfer is a pick up from land (the jetty) via a small motorboat (dingy) to the yacht. Transfers to the yacht and back usually take 15 mins each way.

This activity is open to children above 3 years of age and adults younger than 70 years of age. For elderly guests, it is recommended to join only if the individual is physically capable of climbing from the jetty onto the boat. If there is a child or senior citizen joining, please do let us know prior to your sail so that we can add an extra layer of care & comfort to your sail. If there is any clarity required with regards to the same, feel free to get in touch with us on call at +917977031733

Dress comfortably to soak in the complete sailing experience. Most people like to dress up on sails with us. But our personal preference is Shorts, T-shirts, flip flops. A-Cap is advisable.

Since the area is high security, we advise all our guests to carry any government-approved ID. You are allowed to carry snacks, cold drinks, tea, coffee. However, alcohol is not allowed on board. Bags are normally checked by the Police at the jetty. Photography equipment like a DSLR and camera accessories is not permitted by the police due to the area being a high-security area.

If any of the guests have a medical condition or physical disability of any sort, it must be brought to the attention of Captain Jack before booking the sail. ​

Ideally, you should find parking space on the road behind the Taj. ​ On weekends, the road from Regal to the Gateway is shut, and finding parking space can get quite painful, so plan to arrive early so that you do not miss your transfer.

Once you make your booking with us, we reserve the boat for you at the agreed time slot. The boat is offered to no other customers for that period. If cancellation is unavoidable the following is our policy For Upto 10 Seater boats: If canceled 7 days prior to the sail, 50% of the amount paid will be refunded. If canceled within 7 working days of the sail, no payment will be refunded. For above 10 Seater boats: If canceled 15 days prior to the sail, 50% of the amount paid will be refunded. If canceled within 15 working days of the sail, no payment will be refunded. Change/cancellation in timing or weather may happen due to Government clearance or bad weather. Jack & Hill Adventures Travel LLP and Captain Jack will not be liable for the same. To cancel your booking, kindly drop us an email.

Sailing is a wind-based activity and our sailboats are dependent entirely on wind conditions. We generally conduct sails only based on predictions of sail-worthy winds. However, sometimes predictions are not always accurate and wind speed tends to fluctuate throughout the day. There are very rare moments that we have faced low wind scenarios. However, in the rare case that you may experience low wind, do note that we are not responsible. No refunds may be claimed for such incidents. If you would like to check the possible wind activity on the day of sail, you may visit https://www.windalert.com/spot/17636